CC
Clayton C
1 reviews | Active since Nov 2014
04 Jul 2019, 09:02
MTN
worst customer experience ever they cancelled my in less the 24hours which they said is free but now i got a bill from MTN saying my bill is R2064 i will never ever use a telephone upgrade again
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
05 Jul 2019, 07:56Good day Clayton
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Your query is being investigated, feedback will be provided as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsJessicaComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Your query is being investigated, feedback will be provided as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsJessicaComplaints Management team
Best regards,
MTN South Africa's reply05 Jul 2019, 07:56
Official
Good day Clayton
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Your query is being investigated, feedback will be provided as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsJessicaComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Your query is being investigated, feedback will be provided as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsJessicaComplaints Management team
Best regards,
MTN South Africa's replyOfficial
05 Jul 2019, 09:23Good Morning Clayton
I tried calling you on ***, unfortunately there was no answer.
Please can you provide us with the Account number or ID for us to investigate the query further.
Please select private reply when posting on Hello Peter so we can view the details.
Warm RegardsJessicaComplaints Management team
I tried calling you on ***, unfortunately there was no answer.
Please can you provide us with the Account number or ID for us to investigate the query further.
Please select private reply when posting on Hello Peter so we can view the details.
Warm RegardsJessicaComplaints Management team
Best regards,
MTN South Africa's reply05 Jul 2019, 09:23
Official
Good Morning Clayton
I tried calling you on ***, unfortunately there was no answer.
Please can you provide us with the Account number or ID for us to investigate the query further.
Please select private reply when posting on Hello Peter so we can view the details.
Warm RegardsJessicaComplaints Management team
I tried calling you on ***, unfortunately there was no answer.
Please can you provide us with the Account number or ID for us to investigate the query further.
Please select private reply when posting on Hello Peter so we can view the details.
Warm RegardsJessicaComplaints Management team
Best regards,
CC
Clayton C's updateReviewer Update
08 Jul 2019, 10:17Hi
You can reach me on *** or ***
my ID ***
You can reach me on *** or ***
my ID ***
CC
Clayton C's update08 Jul 2019, 10:17
Reviewer Update
Hi
You can reach me on *** or ***
my ID ***
You can reach me on *** or ***
my ID ***