Mtn
I lost my phone and I have been using the mtn number more than 20 years. I went to mtn shop for a sim swap, and I did not not get help from them. I was told that I don't have call history when they check my number. I think I'm going to change the network
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MTN South Africa's replyOfficial
05 Jun 2019, 07:03Good Morning Vincent
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please provide me with the cellphone number that you would like to swap.
Please select private reply when posting the number on Hello Peter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Jessica JohnComplaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please provide me with the cellphone number that you would like to swap.
Please select private reply when posting the number on Hello Peter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Jessica JohnComplaints Management Team
Best regards,
MTN South Africa's reply05 Jun 2019, 07:03
Official
Good Morning Vincent
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please provide me with the cellphone number that you would like to swap.
Please select private reply when posting the number on Hello Peter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Jessica JohnComplaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please provide me with the cellphone number that you would like to swap.
Please select private reply when posting the number on Hello Peter.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Jessica JohnComplaints Management Team
Best regards,