GB
Garth B
1 reviews | Active since Nov 2018
10 May 2019, 13:09
MTN
I'm back here since my last review of MTN and the service I'm not getting from the most useless network provider ever!!! I've requested an itemised billing on 24th April and it is now the 10th May and still nothing. I've made endless calls and received numerous texts informing me that "my query has been resolved" All just a big joke! I'm so deflated and feel helpless because I don't know what else to do because I've Tweeted, Hello Peter'd them, endless calls. I really don't know how else to get a statement.
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Replies (1)MTN South Africa's replyOfficial
13 May 2019, 13:03Good day Garth
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply13 May 2019, 13:03
Official
Good day Garth
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
