1 reviews | Active since May 2019
At this moment I am so livered with MTN I can scream. For the past year I have tried to change my D/Order date from the 30 to the 5 th of each month. Eventually ....according to MTN is is or was done on the 30th of April 2019. Now my D/Order went off on the 30th Of April 2019 which is right....so my next date will be the 5 of June 2019. Received a sms this morning saying that my D/Order will go off as today. How the hell can they take within 5 days another payment from me. Phoned in to 808 and they refuse to do anything to this matter. I asked the lady who is going to pay the cost of the bank and mtn's cost. She just count not give me an answer........so watch this space. MTN will pay the cost of the bank and their d/o cost. MTN Vredendal is so pathetic that they would rather lay in their chairs helping clients .....and screaming at the clietnts aswell. There is a lady at the MTN shop that screamed at me and I reported her via email to there claims dep and with no sucsess. Not one call or email from nobody from MTN A few days ago they just took all my minutes and data. I nearly had a fit but 2 days later they gave it back again.
Each time I get a fit when I have a problem with MTN and this problem is nearly every month. In all my life I never had any problems with my previous provider and then we had to go over to MTN and what a totoal disaster.
If I could I would cancel my contract....maybe they can do it for me.......ANGRY is not half they way I am feeling now.
They are very quick to take your money each month but there service is so pathetic and they call them champions...... CAN SOMEONE PLEASE HELP ME WITH THIS PROBLEM.
Best regards,
Best regards,
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