LE
La E

1 reviews | Active since Mar 2017

12 Feb 2019, 15:24

MTN

In 2014 my Husband cancelled his contract with MTN after they renewed the contract without consulting him. Now we want to buy a /house and on ITC MTN is on and they said he owe them money, so we went to MTN in Nigel on 08/02/2019 just to find out they can't pick up any outstanding and that the legal department will make contact with him, up until today no contact from them. He keeps on phoning MTN Nigel and no one can give him and answer. He is also unable to get feedback on 083 135 as they keep on putting him thru to the correct department but no one is answering the phone.

0
Replies (3)
LE
La E's update13 Feb 2019, 13:59
Reviewer Update
And still no feedback from MTN.
MTN South Africa
MTN South Africa's reply13 Feb 2019, 14:13
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team 

Best regards,

LE
La E's update13 Feb 2019, 14:20
Reviewer Update
How will you investigate with no details