LE
La E
1 reviews | Active since Mar 2017
12 Feb 2019, 15:24
MTN
In 2014 my Husband cancelled his contract with MTN after they renewed the contract without consulting him. Now we want to buy a /house and on ITC MTN is on and they said he owe them money, so we went to MTN in Nigel on 08/02/2019 just to find out they can't pick up any outstanding and that the legal department will make contact with him, up until today no contact from them. He keeps on phoning MTN Nigel and no one can give him and answer. He is also unable to get feedback on 083 135 as they keep on putting him thru to the correct department but no one is answering the phone.
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Replies (3)LE
La E's updateReviewer Update
13 Feb 2019, 13:59And still no feedback from MTN.
LE
La E's update13 Feb 2019, 13:59
Reviewer Update
And still no feedback from MTN.
MTN South Africa's replyOfficial
13 Feb 2019, 14:13Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply13 Feb 2019, 14:13
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
LE
La E's updateReviewer Update
13 Feb 2019, 14:20How will you investigate with no details
LE
La E's update13 Feb 2019, 14:20
Reviewer Update
How will you investigate with no details
