Mtn
The worst experience possible. Migrated from 20gigs to 50gigsDD. Got 1st 50 gigs but not the 50gigs DD. Waited till 17th Dec when the data is received. Never happened. Have been phoning the call centre since almost daily but only get the run around. Was asked to email the new migration contract which I did with no joy
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Jan 2019, 11:06 Good day Fred
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to support to correct the package on the system. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to support to correct the package on the system. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply10 Jan 2019, 11:06
Official
Good day Fred
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to support to correct the package on the system. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to support to correct the package on the system. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,