MTN

Good Day

I'm not impressed with MTN's service, first thing they didn't debit from September and October. On August I had to call them to ask them to debit on my account they did but not surprisingly they debited later. Now the problem is that in November they went through on my account on the 26th, when they realized that there is no money in my account they decided to suspend my contract,. I called in and asked the guy to make payment arrangements for the 15th of December then he said he fixed my problem, mind you I'm emailing you now they suspended it again. When I remember very well I once called in and spoke to a lady telling her that I want to cancel my contract because I can't keep on begging them to debit on my account while it's their responsibility to make sure that they do debit then the lady convinced me that they will do the "NAEDO SYSTEM" where they will make sure that they track down my account 2 days before the 15th so that the debit order goes through. My fear is what if they blacklist me making other companies to regard me as ***** or something?? Can you help me resolve this issue so that I can apply cellphone contract with other companie that know how to keep their customers happy ----- Message truncated -----