KP
Kayla P

1 reviews | Active since Sept 2018

19 Sept 2018, 14:03

Mtn

Hi I received a sms saying that my mtn application has been conditionally approved does this mean that It has been approved and I can now go into the store to get the phone? I was told I'm going to get a call but still waiting how long can it actually take

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Sept 2018, 14:21
Official

Good day Kayla,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that you would need to contact MTN Direct on ***. They will confirm your application's approval and the device delivered directly to you.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,