MM
MOE M
1 reviews | Active since Sept 2018
03 Sept 2018, 12:57
MTN
I CANCELLED MY CONTRACT IN APRIL 2018 AND MTN HAS STILL BEEN BILLING ME SINCE THEN!!!!! I HAVE PHONED MTN ON NUMEROUS OCCASSIONS AND NOBODY SEEMS INTERESTED IN HELPING ME!!!!
I HAVE BEEN A LOYAL CLIENT OF MTN FOR MORE THAN 12 YEARS NOW AND AFTER THIS EXPERIENCE I WILL NOT RECOMMEND ANYONE TO ENTER IN A CONTRACT WITH THEM!!!
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
04 Sept 2018, 10:16Good day Moe
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply04 Sept 2018, 10:16
Official
Good day Moe
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's replyOfficial
09 Oct 2018, 14:29Good day Moe
Thank you for your post.
Kindly note that this account was handed over to our legal department. They can be contacted on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply09 Oct 2018, 14:29
Official
Good day Moe
Thank you for your post.
Kindly note that this account was handed over to our legal department. They can be contacted on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,