1 reviews | Active since Jun 2018
MTN
They have been deducting the money from my account without providing me with the Minutes and data included in my contract. They did not inform me that there was an issue with the account (an issue only they will understand). It must be ******** to take money and not provide the service. Shocking MTN real shocking and well done on the solid service
Good day Dieter,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly confirm if you are the account holder. We require your ID number and banking details. The reason for the requests is due to the notes on your account, we could not confirm the details. Once confirmed, we would provide you with the details you require.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Dieter,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly confirm if you are the account holder. We require your ID number and banking details. The reason for the requests is due to the notes on your account, we could not confirm the details. Once confirmed, we would provide you with the details you require.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,