SS
Shelley S
1 reviews | Active since May 2018
23 May 2018, 13:46
MTN
My mail will not send. It keeps telling me that there is a fault with IMAP Server. I have tried to call the technical service of MTN ( to speak to a consultant) and Eventually they say that it is closed. I have many other complaints about MTN
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MTN South Africa's replyOfficial
23 May 2018, 22:56Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have engaged our technical department to make contact with you before end of business tomorrow to resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply23 May 2018, 22:56
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have engaged our technical department to make contact with you before end of business tomorrow to resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,