1 reviews | Active since May 2018
MTN
I am so sick and tired of MTN, I received my monthly data this morning, I sent a measage on whatsapp and didn't use my phone phone the whole day. This afternoon I used my phone 10MIN and my data was up again. This is crazy, my husband changed to cell c because of this I think its time I did the same thing.
Good day Shaakira,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your data does not disappear. You could have apps in the background running. Most smartphones nowadays will give you an indication on what your data was used on. You can go on your settings menu and you will be able to determibne what the data was used on.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Shaakira,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your data does not disappear. You could have apps in the background running. Most smartphones nowadays will give you an indication on what your data was used on. You can go on your settings menu and you will be able to determibne what the data was used on.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,