Mtn

Good day Please assist me I purchased airtime from the mtn app on the 5th off May 2 x R100 vouchers the money was taken from my account but I never received the airtime I was later informed that they had a technical problem and would refund me within 5 to 7 working days I waited and did not receive anything I called and nobody could assist me I was told to logg a call with mtn by sending them an email I followed the instructions waited once again 5 to 7 working days nothing I went to both the mtn stores at liberty mall and nobody could assist me I was told they will have to do the same thing I already done and it will prolong the issue.I tried to call and all they tell me that I can only speak to customer care Via email I then sent an email again as they insisted that they credited me and after sending them screenshots to proof I was not credited I was told its a technical issue and it has been escalated once again.It is now end off June and I am still waiting for my refund I actually feel like going to the small claims court because this is day light *******. Kind Regards Yolandi