MTN

Item: MTN South Africa
Rating: 1
Author: Nontando Z

#Patetic service I have recieved thus far.... Don't get me wrong the consultants helping are great but how can a case opened in February still await what is is awaiting for... Am even will to cancel my contract ??

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Replies (2)

MTN South Africa's replyOfficial

25 Apr 2018, 07:57

Good day Nontando,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with a description with regard to your complaint. Alternatively, kindly contact our call centre at 135 from your MTN line so that they can assist you telephonically.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

MTN South Africa's reply25 Apr 2018, 07:57

Official

Good day Nontando,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with a description with regard to your complaint. Alternatively, kindly contact our call centre at 135 from your MTN line so that they can assist you telephonically.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

Nontando Z's updateReviewer Update

28 Apr 2018, 16:50

Ishie February my husband bought a router and a sim in addition he took P10 well the issue is Since 14 March 2018 you keep loading less data then promised.. We went to the Store in Ballito they logged the call guess what 14 April 2018 still less data.. pull out your records you have it there and see what nonsense my router is received yes hubby bought it for me that's why am venting

Nontando Z's update28 Apr 2018, 16:50

Reviewer Update

MTN

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