MTN 24 hours uncapped data
<p>I purchased the MTN' MISLEADING uncapped time based data with the notion that its uncapped, only to find out its not, there is a limitation of 150mb usage, namely " a fair usage" on the terms nd contions. not only did the speed reduce after that my connection was cut off. Im so disapointed at MTN's cheesy nd pethatic way of robbing us"their customers".</p>
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Replies (3)
MTN South Africa's replyOfficial
24 Apr 2017, 22:24Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the Uncapped data does not cut connection after the 150mb but connection speed gets slow, the speed is also affected by the coverage in your area.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply24 Apr 2017, 22:24
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the Uncapped data does not cut connection after the 150mb but connection speed gets slow, the speed is also affected by the coverage in your area.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's replyOfficial
24 Apr 2017, 22:30Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the Uncapped data does not cut connection after the 150mb but connection speed gets slow, the speed is also affected by the coverage in your area.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply24 Apr 2017, 22:30
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the Uncapped data does not cut connection after the 150mb but connection speed gets slow, the speed is also affected by the coverage in your area.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's replyOfficial
24 Apr 2017, 22:30Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the Uncapped data does not cut connection after the 150mb but connection speed gets slow, the speed is also affected by the coverage in your area.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply24 Apr 2017, 22:30
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the Uncapped data does not cut connection after the 150mb but connection speed gets slow, the speed is also affected by the coverage in your area.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,