RP
Riana P

1 reviews | Active since Dec 2017

02 Dec 2017, 19:08

MTN

1 Desember waited at mtn for 2 hour. 2 Des waited for 3 hour... They could not assist me with my upgrade as HQ is stil processing my exstra sim card... How is it possible...

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Dec 2017, 15:30
Official

Good day Riana

Thank you for taking my call.

My apologies with the service you have received from us thus far and the drag in getting your query resolved.

This service to confirm that this matter has been resolved. And that you have have successfully upgraded your account.

We completely understand the frustration this has caused and we hope we got to restore your faith in us.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,