MTN

I am so disappointed in the service I have received from MTN in recent months. Firstly I have had airtime taken from my account on various occasions. I called and emailed, received reference numbers but the matter was never resolved and no one bothered to call. My contract then came to an end at end Oct. I called and they said that I should call on the 01st Nov to cancel giving 24hrs notice. I then called again and was told that my contract would only end on 6th Dec. I paid the final outstanding amount on the 8th Dec and was told that my service would be restored as pay as you go within 2 to 48hours. I have called several times and transfers to the accounts department by a service agent and I get cut off, I have sent emails and no response. This morning I transferred airtime from another MTN number to my number and the funds have disappeared. I am so happy that my contract has ended and I will be porting my number to a different network. I will advise anyone considering taking out a contract with MTN not to do so in light of airtime been ****** and no one bothering to assist. I have lost several hundred if not thousands of rands in airtime and data. I have been a client of MTN for over 10 years and very disappointed at this stage.