OB
Omintha B
1 reviews | Active since Aug 2020
28 Aug 2020, 17:04
MTN
On the 27th of August we had went MTN Shelly beach, in the August brochure there is an advert for a contract on the Samsung S20 Ultra for R1749 on page 7. The lady named Roxanne at the MTN approved the contract, there after she says they cannot give us the contract as it was a misprint. We had then spoken to the manager who says they cannot do anything about it. We had called MTN customer services they said the store must honor the contract as it is advertised. MTN is arrogant, they clearly lie to their customers and they have no integrity at all. MTN does not even want to assist us. I wany the contact that is advertised as there was no update stating that the adverti*****t was incorrect.
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Omintha B's updateReviewer Update
28 Aug 2020, 17:19Just to also let MTN know that the lady asked me to cancel my existing contract with Telkom, which i did, thereafter i proceeded to MTN to take out a new contract, they cannot give me what is advertised and i cannot go back to my old contract as the price has drastically increased, so in essence MTN **** and they are costing me money which i cannot now afford.
Will MTN assist, or will they just hide behind the shadows as usual.
Will MTN assist, or will they just hide behind the shadows as usual.
OB
Omintha B's update28 Aug 2020, 17:19
Reviewer Update
Just to also let MTN know that the lady asked me to cancel my existing contract with Telkom, which i did, thereafter i proceeded to MTN to take out a new contract, they cannot give me what is advertised and i cannot go back to my old contract as the price has drastically increased, so in essence MTN **** and they are costing me money which i cannot now afford.
Will MTN assist, or will they just hide behind the shadows as usual.
Will MTN assist, or will they just hide behind the shadows as usual.