MTN 1Bolt Data - Still not active
Hi There,
I purchased MTN 24H 1DAY Bolt with R40 yesterday, and it worked for a few minutes. This morning, I just bought another one and the data doesn't even show as active. I have spend R80 bucs on your data in less than 24 hours and still don't have any data.
I also called your call centre, the agent confirmed that they can see I purchased the data yesterday and today but I am still not assisted. I am not happy with MTN. I feel **********.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised the system reflects that the MTN 24H 1DAY Bolt bundle was allocated to the sim card on the 14th of February at 7:59.
You need to activate the bundle
*141*5# manage bundle
Option 2 Activate. deactivate
For further assistance, please contact the prepaid department. 173 from the device.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised the system reflects that the MTN 24H 1DAY Bolt bundle was allocated to the sim card on the 14th of February at 7:59.
You need to activate the bundle
*141*5# manage bundle
Option 2 Activate. deactivate
For further assistance, please contact the prepaid department. 173 from the device.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,