EB
Elsa B

1 reviews | Active since Aug 2016

11 Feb 2023, 12:49

MTN

I have had my contract with MTN since 1998. I can not complain about the outstanding service I have received every time I visited a store. However, I now reside in a rural area and until Escom implemented loadshedding there was never a problem with signal. The reason for complaining is that I have Vodacom wifi with no interruptions and had to get a second device with a pay as you go vodacom simcard just to stay connected. Needless to say that this is costly. My MTN device and number is also my dedicated instrument for verification on online business and security. So now I am unable to do anything as I do not receive OTP's in time. We all have to make changes with the unfortunate energy situations. Can MTN please do the same. They are a major service provider with many users in this area where I stay.

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