Mtn 173 champions my left toe!
<p>I needed a new phone so I went and got my self one Only to find that my new phone needed a nano sized SIM... No stress upgrade me I said, I will do a SIM swap & all will be well. What a load of hogwash. I have been calling the so called customer Care on 173 and even tried using the self service options (from*173# to smsing swap to 44770 using my old sim). I've been holding on the line for more than 4 different occasions for over 20mins. Anyone with a solution please contact me on ********** 637(old number and the number I want to keep) or ********** 394 (number I don't want)</p>
Good day Philasande,
Thank you for taking time to raise your concerns with MTN. Please accept our apologies for a lapse in service and for any inconvenience caused.
According to our records, the Sim swap has been processed and your number is active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Good day Philasande,
Thank you for taking time to raise your concerns with MTN. Please accept our apologies for a lapse in service and for any inconvenience caused.
According to our records, the Sim swap has been processed and your number is active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***