NS
Nazeem S
1 reviews | Active since Mar 2009
18 Jan 2016, 15:49
MTN 100 Voicemail not working
When I dial Voicemail (100) the response is:\ the person you are trying to reach is not available at the moment please try again later". I have spoken 3 times with call Centre 808 and 1555 without success. Promises were made that MTN will get back to me. Also spoke to KKhayelihle at 808. The service affected at least for the last three months. Emails were sent from 1555 to 808 and still no success and no feedback. The operator is not bothered at all. It's no problem - I'll port."""
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MTN South Africa's replyOfficial
19 Jan 2016, 07:14Hello nazpolo,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that Voicemail was deactivated on the 12/01/2016 when checked.
To have the service reloaded on to account again, please dial 808 to activate voicemail.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that Voicemail was deactivated on the 12/01/2016 when checked.
To have the service reloaded on to account again, please dial 808 to activate voicemail.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply19 Jan 2016, 07:14
Official
Hello nazpolo,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that Voicemail was deactivated on the 12/01/2016 when checked.
To have the service reloaded on to account again, please dial 808 to activate voicemail.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that Voicemail was deactivated on the 12/01/2016 when checked.
To have the service reloaded on to account again, please dial 808 to activate voicemail.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.