1 reviews | Active since Mar 2015
MTN 1 Day Uncapped Data is a ****
My family and I have been loyal customers to MTN for over 20 years now, some of us even still have the old blue sim cards but I was very disappointed at the networks most recent **** for money. <br> <br> I feel really unappreciated as a customer to be ****med in this way, Why use the title uncapped when you know really there's a lot of capped conditions to your bundle. I'd usually boast about MTN being the best network but after this I'm ashamed really. I wasted my R30!, the instant I activated the thing, my antivirus tried to snatch an update and in less than 15 minutes I was sent a message that I'm being limited to a 128kbs because I had used up about 150mb. After that there was totally nothing I could do, even loading this complaint page just took forever. why not give a customer those limits at least after they've used up 2GB or 3GB of data. I mean the title uncapped really gets one excited hey. When I first saw this bundle I had trouble with insomnia and I really thought this would entertain me enough till early hours of the morning when I'd be sleepy enough to sleep.<br> <br> In a way I do understand. it's all just business. no loyalty in business, making a quick buck is what matters.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
MTN has a fair usage policy After you hit the 150MB mark, your speeds get throttled to 128kbps.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
MTN has a fair usage policy After you hit the 150MB mark, your speeds get throttled to 128kbps.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
