MTN

I dont have anything positively to say about this company. I opened a contract with you and the I was paying R299. Few months down the line I’m called and advised that MTN data is now carrying over for 60 days. I repeated asked the consultant if its going to add any charges to my subscription and she said no very confident. Come month end, I received statement with an amount of R379 and called, was advised that I was upgraded and that was not according to my knowledge. I shopped making payment as they said I can’t go back to paying R299. Few weeks I received an email stating that my contract has been canceled and must make a payment of R6900. Fine didn’t have a problem with that because I want to get done with MTN. I called multiple times requesting to make payment arrangements. I have been given a round around since then. One consultant will say “Im transferring you to the legal department” Other one gave me the *** email and state that I want to make payment arrangements. Did I receive any response? No. Called again following up and was told my account is with MBD. Upon calling MBD, I find out there is no account under my name there from MTN. So my question is, do you want to keep on increasing the balance? What more must I do to receive the assistance I need?