MTN 0 limit is not true

<p>Hi my name is Reggiechund Ramsaroop and i am doing this review on behalf of my son Ashton Ramsaroop because i am paying his cell phone bill currently because he is unemployed. My son and decide to put a 0 limit on his contact so it does not exceed his current contract amount. We went to MTN Gateway Mall in Umhlanga and got the assistance there to help us she showed us that the 0 limit was registed on their system and no extra charges will come through. Unfortunately the last bill came more than double of the agreed amount to pay. We went back to MTN GAteway Mall and they said it is because of the internet the charges occured. i told them this was nonsense because 0 limit means nothing should be able to charged above the agreed amount. They refused to say it is a fault on there side an blames it on the inter net. It also comes up on my sons phone to refer to service provider wance it reaches the arranged amount but still will not accept responsibility. My sons phone is suspended and they said they are going to take legal action. Would ike some assistance on this please </p>