MTM - WORST SERVICE FOR PENSIONERS

Worst customer service in the world. I cancelled my month to month contract on 23/04/2022. I contacted them on several times only to be referred between client services and terminations. On 10/5/2002 I advised them that I will place a stop payment on the debit order raised. I thought that I will be nice and paid the debit order. On 31/05/2022 I received an email stating that another 100.00 will be deducted in June. I queried this with NTN and low and behold no answer. Is this what clients must endure and suffer from staff who gets paid from your monthly subscriptions. Don't think so. It is time that the CEO wakes up and ensures that emails are responded in time and that staff are trained to respond to clients requests.