SE
Shaznay E
1 reviews | Active since Sept 2017
01 Sept 2017, 08:58
M*****sN
I recharged with a R180 MTN airtime, and suddenly it went down to R79 and then R14 while my Mobile Data was switched off.I have not subscribed to any websites nor competitions.
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MTN South Africa's replyOfficial
07 Sept 2017, 11:23Dear Shaznay,
Thank you for taking the time to communicate to us why our product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Kindly note an email has been sent to you requesting for more information so we can investigate this matter and provide feedback.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply07 Sept 2017, 11:23
Official
Dear Shaznay,
Thank you for taking the time to communicate to us why our product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Kindly note an email has been sent to you requesting for more information so we can investigate this matter and provide feedback.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,