ME
Marelize E
1 reviews | Active since Aug 2009
15 Dec 2015, 12:59
MT Billing subs
My daughter's prepaid phone was charged almost 100 times over a period of an hour for MT Billing Subs on an *** number.<br> <br> The charge for yesterday 14 December 2015 was more than R100.<br> <br> I am sure this is incorrect. Please could you investigate.
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MTN South Africa's replyOfficial
18 Dec 2015, 12:23Hello Marelize E,
We are sorry for any inconvenience caused.
Kindly note that MTB Billing Subs is the entry that indicates that the user has been making use of cell-phone banking. Each and every transaction (USSD) cost R0.50c.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
Kindly note that MTB Billing Subs is the entry that indicates that the user has been making use of cell-phone banking. Each and every transaction (USSD) cost R0.50c.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply18 Dec 2015, 12:23
Official
Hello Marelize E,
We are sorry for any inconvenience caused.
Kindly note that MTB Billing Subs is the entry that indicates that the user has been making use of cell-phone banking. Each and every transaction (USSD) cost R0.50c.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
Kindly note that MTB Billing Subs is the entry that indicates that the user has been making use of cell-phone banking. Each and every transaction (USSD) cost R0.50c.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,