Mrs KN BOTES, MTN Vanderbijlpark

MTN are the worst service provider ever. My contract started almost 35yrs back, for several years I upgraded my contract with copies from my ID handed in, apperntly their systems change but my ID number was never updated, it's more than a week and still waiting for feedback it's been escalating but the MTN store are not allowed to t contact the person who's working on my case the worst was that MTN complaints contacted me telling me he is just there to listen but connot do anything, I just need to wait, after 35yrs as a client MTN does not know how to work with clients or give feedback, I will definitely not recommend MTN at all, at first I was told it took 3 months to change my ID nr