Mrs

I didn't get the feedback from then since today but what happened now they cut off my service since yesterday and I phone the call center spoke to Xoliswa she told me that I must wait for the financial department so in order for them to fix my services and I fail to understand because the problem is on their side the money is laying in their standard bank and I feel like it's a day light ******* because they can debit the money from my account where's I did make the payment.

So I don't know how long is going to take for them to sort out this and it's getting worse now.