aS
avinash S

1 reviews | Active since Feb 2017

23 Sept 2019, 21:07

Mr

I logged a query with MTN on the 20th till to-date no response ir courtesy call of what's happening. Emailed Mr Godfrey hopefully will receive prompt feedback and have my query resolved.

0
Replies (2)
aS
avinash S's update24 Sept 2019, 20:57
Reviewer Update
You guys have been investigating from the 20th of September 2019. Is MTN going to remberse me for my airtime used while I have free anytime minutes available. This is a problem on your side so sort it out. I dont understand how long does it take for a query to be resolved. If IT still trying to figure the issue refer to Mr Godfrey.
aS
avinash S's update25 Sept 2019, 08:05
Reviewer Update
Hi Alice van der Merwe

Thank you for the airtime.

Fix my problem as every month my account is debited without any issues. Sending me airtime still does not resolve my problem. I want this sorted today.