moved to "ilula"

I've been a loyal MTN customer sice I can remember. I have 5 contracts under 1 account with MTN, but apparently my primary contract has now been moved to "ilula", but not my other contracts. Since this happened I have no way of monitoring my other contracts... not on "mycontract.mtn.co.za" (which I've been using for the past decade), neither on the MTN mobile apps. I'm also unable to see my bills, which I used to be able to access on "mycontract.mtn.co.za". So... how do we fix this???