Move from Altech to MTN

<p>I was one of the unfortunate customers to be moved from Altech to MTN. I was charged a whopping R7756.49 because of assumed out of bundle data usage during the 'transitionary' month. Although Altech debited me at the end of February, MTN slapped on an additional amount of R7756.59. I lodged a complaint with MTN 808 number on the 1st of April and was given a ref number ***. I had no feedback and lodged an escalation and was given Ref. No. *** at the end of April. I made several calls trying to get MTN to use fair and ethical business practices by not billing me for amounts I don't owe them. To date, I have not received a call or email in this regard. To make matters worse, I was told that I would need to take out an additional billable service to receive an itemized bill for this amount claimed to be used between the 16.02.2016 and 15.03.2016. I agreed to this, but to date no itemized bill has been emailed to me. Please MTN help me restore my faith in you as a fair and honest Service Provider. </p>