1 reviews | Active since Dec 2016

14 Dec 2016, 07:56

Most useless network

<p>You people have the most ***********, lazy, and quite frankly the most useless staff members. I really would just like you to please put my numbers in prepaid so i can keep my sanity. My acc has been a complete shambles since day 1. No one at mtn is capable of sorting any problem out. I really do wish mtn would burn to the ground and make space for another more reliable network. I will never recommend this horrid network to anybody. There is nothing positive about your corporation</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Dec 2016, 22:15
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Please be advised that the service fee discount of R230 (including vat) has been loaded. We have logged a billing query for the invoice dated 2016-12-01, reference number: ***.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,