1 reviews | Active since May 2011
MOST TERRIBLE NETWORK
WORDS CANNOT DESCRIBE THE ANGER AND DISGUSTED STATE I AM IN RIGHT NOW. I AM BEING CHARGED RIDICULOUSLY, BUY AIRTIME EVERYDAY AND IT VANISHES. I GET 100MB EVERY MONTH BUT THEY NEVER LAST, MY APPS ARE ALWAYS OFF AND USE WI-FI AT WORK AND SWITCH THE MOBILE DATA OFF BUT ONCE ITS BACK ON OH MY IT STARTS CHOWING MY AIRTIME. I USE WHATSAPP AND WECHAT AND THOSE SHOULD NOT EVEN CHARGE A LOT. ANOTHER THING IS THE ****** NETWORK THAT IS NEVER AVAILABLE NO MATTER WHICH AREA IM AT, I HAVE TO SEARCH FOR THE NETWORK OR REBOOT THE PHONE. HAVE TI STAY ONLINE ON WHATSAPP IN ORDER FOR ME TO RECEIVE MESSAGES, SORT THIS JOKE NETWORK AND CHARGING GAME OF YOURS AND STOP SENDING ME SMS'S ABOUT STUPID USAGE LIMITS WHICH YOUR CALL CENTRE STAFF CANNOT EVEN EXPLAIN WHAT IT IS.
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
