NP
Nelmarie P

1 reviews | Active since Apr 2013

05 Oct 2015, 09:58

Most stupid damn service provider ever

I have never, and I mean never had to deal with any service provider as stupid and ******** as MTN. I have lodged a complaint here after I couldn't get hold of ANYONE via the call centres. Are you people interested in helping your customers at all or are you all just stupid. I have answered the email send by MTN to ask how their service was. There was no damn service to comment on. You are ****** pathetic. Please take note : I will end all my contracts with you. And I will tell every single person that I can to stop supporting you. How many times do I need to ask someone to phone me or email me. Are you all illiterate as well as stupid?????? Do you know how to use a telephone or a keyboard. Clearly not.<br> <br> Since I cannot get hold of anyone please take this as an ending of my contracts.

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Oct 2015, 09:36
Official
Hello GTNP,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

I have logged a dispute with the store for them to investigate this matter.

We would like to assure you that we are actively working to improve our service levels.

Regards
Thabelo
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