1 reviews | Active since Nov 2011
Most shocking service ever
I have had this mobile number for 16 years now and never had a moments problem with Nashua Mobile. Having moved over to MTN SP, I have had nothing but bad service and bad experiences. My mobile phone account has been increasing every month since I have moved over to you, even so that YOU decided to suspend my line without contacting me, sending me a sms NOTHING. I have NEVER not paid a bill EVER. you had no right to do that. the only times I have ever reached my call limit is when I travel internationally and Nashua had the decency to send me a sms so that I could advise them to increase the limit. Best you explain to me why my bill has increased so much since I have moved over. This whole thing has left a very bitter taste in my mouth - Vodacom here I come
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
According to our systems your suspension was uplifted, please be advised that your bills is higher because of the call charges on your account, should you require further clarification, please be advised that an Itimized billing can be sent you to show all the calls and charges on your account.
Thank you.
Kagiso.
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
According to our systems your suspension was uplifted, please be advised that your bills is higher because of the call charges on your account, should you require further clarification, please be advised that an Itimized billing can be sent you to show all the calls and charges on your account.
Thank you.
Kagiso.
REQ:***