Most pathetic service provider!

Doesn't even deserve a 1 star... from the CEO all the way down to the call centre agents, all have no sense of customer service. I have been trying to pay my debit order because they have debited on the incorrect date and it's such a hassle! Now I have bounced fees to pay as well as a credit score which will drop due to their mess up! I've made more than 19 calls to MTN and sent 5 emails - not one responded to. All calls were also in vein due to the agents saying different things! I have never ever experienced such disgusting service in my life! Not even at your local supermarkets are they this bad! Definitely cancelling my contract once it expires this year and will definitely go to their competitor because MTN does not take care of their clients!