LW
Lindsay W

1 reviews | Active since Feb 2010

20 Jun 2017, 08:54

Most pathetic service provider

<p>i have my account with MTN for many years now and had never had a problem like this, i upgraded in May whereby i was to recevie 100MB a month how also pathetic because i am paying so much on my account already i looged a call with them last week just to come get the call wasnt logged correctly by there imcomptenet call centre then i logged another call on thursday receiving 2 ref number i have been following up with them since Friday and nobody can give me a straight answer as to when i will receive by 100MB for May and my 100MB for June...the way i feel right now is cancelling my contract with them and taking my buisness somewhere else where i will get better service...i am so angry its not even funny they are quick to debit your account but not quick to sort out any problems when you have one....</p>

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Replies (1)
LW
Lindsay W's update23 Jun 2017, 11:08
Reviewer Update

i have no clue on what was just sent to me i did not receive a SMS of the 100MB for both months now MTN wants to say they did supply the data...I AM NOT PAYING YOU THIS MONTH UNTIL MY DATA IS SORTED...