Most pathetic service from Mtn

<p>While I was working my phone bumped against something in my pocket and my screen broke. I took my phone in to mtn eastrand mall where my contract is at. They booked it in, two months later it came back and said they can't fix it because I don't have insurance. I said to them but I pay insurance every month, so they booked it in again as an insurance claim to be fixed. Another three months went by, got the phone back a week ago, paid R330 access fee, they did absolutely nothing to the phone, the screen is still cracked and the top half of the phone still not working. It is been almost five months I am paying for a phone that I don't have any use of. The people at Mtn, Eastrand Mall service are very pathetic and they are very unfriendly.</p>