1 reviews | Active since Apr 2013
Most pathetic service and response time ever
<p>Trying to get a proper and true final account to settle so that I can move away from this pathetic service provider. I have, unsuccessfully, been trying to get MTN to respond to my telephone calls and emails. Today, probably as punishment, i receive an sms to advise that my airtime bundle has been depleted, this after reflecting a balance available of R40.00 yesterday and no calls made since then.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant functional unit to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant functional unit to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***