Most pathetic service and line dropped on request for who I was talking to.

What a pathetic company. Trying to change my contract after expiry to a pay-as-you-go, I can't get anybody to assist me. Even the retail shoip where I signed the contract, can't assist me. They just say I have to call 135. The contract expired more than a year ago already and no monies are owned. When talking to a gentleman after the lady at 135 put me through to the "Correct Department" he refused to give me his name for my own records. Requesting it 4 times, he just dropped the line.

I have sent an e-mail to their customer services as well as to their SME cancellations department. Very much douibt if I will receive any answer.

MTN, you are absolutely pathetic and has just lost a customer forever.

If I could give a rating below 1 star I would have.

Possible future contract customers, be aware...