MOST PATHETIC MOBILE NETWORK ON THE AFRICAN CONTINENT

MTN must be the worse network across the African continent. On 2 Oct I called them about the fact that I am unable to use my data - I was informed that my data was disabled because I "mostly" use WiFi. My response to the call center agent at the time was that I did not sign-up for one or the other. It was my personal opinion that MTN was experience system issues and was trying to pass these failures as "informed decisions". Today I needed to access the internet using my data as a matter of urgency and unsuccessful. I attempted to call MTN since approx 10 am this morning (15Oct) and have finally given up (at approx 12pm). Even though I have sufficient data and airtime, I've been unable to successfully make a call, use whatsapp, any of my apps i.e. google maps or waze, etc. As noted previously, this was an emergency - I shudder to think if this was a life or death situation. I am keen to see how MTN is going to "justify" this service failure. This is just pathetic, the next step is definately the consumer commissioner.