Most pathetic cellphone service provider prize

This must be the worst company in the world and the lockdown seems to have given them reason to drop service levels even further AND get away with it!!

Weeks ago I reported that they didn’t add my monthly data quota even though I pay for it AND they sent the normal monthly sms to confirm it was loaded.

Then after many days they eventually sent an sms asking for details; I answered and again after many days they asked for information, such as my MTN pin and ID number over unsecured email, putting my identity in danger of being compromised.

Then last night at around 8pm I loaded a 1GB one-day data bundle, just to find out MTN stole the remaining data by lapsing the bundle at midnight, meaning the 1GB data was only valid for 4 hours.

THIS is why South African cellphone users should revolt!! You should be fined for this! Your service SUCKS!!!