Most *********** service provider

I have never in my life come across a more imcompetent service provider. After struggling for 2 years to get the data I pay for each month, MTN finally listened when I approached the ombudsman and they loaded 10gb of data at once to make up for the months they missed (this wasn't even close to the correct amount even). But now once again they are not giving me the monthly data THAT IM STILL PAYING FOR. JUST BECAUSE YOU GAVE ME THE 10GB DOESN'T MEAN YOU SHOULD STILL GIVE THE THE 3GB THAT I PAY FOR EACH MONTH. HOW DIFFICULT CAN THAT BE TO UNDERSTAND? I HAVE HAD TO DEAL WITH 4 DIFFERENT PEOPLE AND THEY ALL JUST SAY THAT I GOT AN SMS WHICH MEANS I GOT THE DATA. NO IT DOESNT!!!!!!!! CHECK YOUR SYSTEMS!!!!!!!!! THEY CLEARLY DONT WORK!!!!!!! AT THIS POINT I WILL JUST HAVE TO LOG A NEW COMPLAINT WITH THE OMBUDSMAN CAUSE THIS WHOLE THINGS IS RIDICULOUS!