Most *********** company of 2018

Seriously MTN, what a disappointment you turned out to be. Your service is pathetic, to say the least. We are halfway through March, I've already made 3 payments and yet I still haven't received my monitor that was part of the promotion!!!!!! Come on catch a wake-up! Besides having to deal with *********** people at branch level that cannot solve this problem, I now have to phone the regional manager on a weekly basis just to listen to her excuses. Get this sorted out. How do you even give the customer half of the package in the first place? I've been struggling since December 2017 to get my phone from the branch in Bethal, just to wait for another 4-months for the monitor that was part of the package.