MOST frustrating company ever

If there was a MINUS 1000 rating, I would give this to MTN as a company.

It is ASTONISHING how much frustration you have built into your systems.

Today I am unable to receive SMS messages, so I cannot log onto my company systems, which use my MTN number as confirmation. I also cannot log onto a number of other systems, which use SMS's as confirmation.

I then called the 135 number, chose CANCEL MY CONTRACT to eventually speak to someone, because NONE OF YOUR OPTIONS let me speak to someone.

They gave me a #35*0000*16# code to use, WHICH DID NOT WORK. I then also called 083136, which AGAIN, had no options to speak to someone.

MTN, DO YOU HAVE ANY IDEA how you frustrate customers? ANY IDEA????

Are you actually going to DO SOMETHING about this STUPID call centre options? I bet not, because you have millions of customers and I am just another idiot who pays my accounts every month hoping to receive a the ACTUAL service I expect!!!!