Most expensive and useless network.
<p>I'm officially getting rid of your f**** network. Tell me, how the hell R60 airtime just dissapear?? My background data is off? My play store is off?? I don't watch youtube videos? Im dont spend 10 hours a day on Facebook?? I bought R60 airtime 8am this morning? And now? It's gone? Like mist before the sun! You call this a network? A service? Pathetic. Over priced piece of **** network. And don't try to come back and say how sorry I am or how I am doing something wrong. Go suck on something.. I wish this business will fall to the ground. Go to Hell.</p> <p>Sincelerely.</p> <p>Just another stupid client.</p>
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Replies (2)
MTN South Africa's replyOfficial
27 Oct 2016, 10:28Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
I have escalated your query to the relevant departments for assistance.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Best regards,
MTN South Africa's reply27 Oct 2016, 10:28
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
I have escalated your query to the relevant departments for assistance.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Best regards,
MTN South Africa's replyOfficial
27 Oct 2016, 11:13Good Day Pieter Ganswyk Nel,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our systems have not yet updated records for the 25 October 2016. We have however escalated this matter to the Network department for assistance. If the airtime is found to have disappeared without usage then it will be refunded back to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply27 Oct 2016, 11:13
Official
Good Day Pieter Ganswyk Nel,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our systems have not yet updated records for the 25 October 2016. We have however escalated this matter to the Network department for assistance. If the airtime is found to have disappeared without usage then it will be refunded back to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,