Most Disgusting Service In South Africa

<p>In February this year I called the Mtn Direct Store to apply for a contract, it was the 50gb Promo. Pretty Gugu Khanyile the consultant called me a couple of days later to say that I must send in my Id,bank statement and salary slip, on February 28th I sent the documents. On March 8th I got an sms and an email saying that my application has been declined.</p> <p>I contacted the centre that very same day obviously very upset and wanted to know the reason, spoke to a lady that said if it is declined it must be ITC and she would not be able to give me details i insisted that it cannot be ITC as i have or have never had a bed credit history so I Want to know why - she put me to another consultant, who then said that the bank statements didnt match - I DID NOT KNOW that I had to send the bank statement that was linked to the account , I just sent the statement that my salary goes into.</p> <p>Who ever received the documents could have been polite enough tocontact me to say that I must send the statement that is linked to my account.</p> <p>I sent the statement that is linked to the account that very day to Pretty.</p> <p> </p> <p>I called twice last week and that to explain the whole story to the consultants that picked up and was promised feedback - The consultant that I spoke to last Thursdays said that he would asked Pretty to resend the documents to the vetting department and contact me.</p> <p>I called the centre this afternoon and spoke to a guy Devashen explaining the whole story all over again - he said that I should hold on as Pretty works in his department he will enquire.</p> <p>Pretty came on the line and was VERY VERY RUDE she said I am calling the centre so many times and speaking to different consultants- I IS MY RIGHT TO FIND OUT WHAT THE PROBLEM IS</p> <p> </p> <p>SHE HAS ALSO ACCUSED ME OF COMMITTING ***** , I TOLD HER HOW CAN SHE SAY THAT I AM COMMITTING ***** AS THE BANK STATEMENT THAT I SENT TO HER IS MINE SHE SAYS THAT AS LONG AS IT IS NOT WHAT THEY HAVE ON THE SYSTEM IT IS ***** AS THEY CANNOT VERIFY .</p> <p> </p> <p>HOW THE HELL DID THEY VERIFY THE FIRST STATEMENT</p> <p> </p> <p>THIS I THE WORST SERVICE EVER FOR A CLIENT TO RECEIVE -</p> <p>I HOPE THAT ACTION IS TAKEN AGAINST THE PERSON AS IF I DO NOT GET FEEDBACK THEN I WILL BE SURELY CONTACTING A LAWYER FOR PRETTY AS HOW DARE SHE ACCUSE ME OF *****.</p> <p> </p>