<p>i dont even know where to start but im disgusted and furious with the service i have been recieving from mtn calling thier customer servicer is a wast of time i spoke to a lady called thandeka she failed to help me i spoke to the supervisor called balungile who instead ogf helping me told me she is pregnant im loosing airtimne now and then they said they will investigate when icalled back to find out how far are they with the investigation i was told balungile didnt log the complain i spoke to an indian guy he saifd he will get back to me withiin 24hours is 48 already still no help if its not data its airtime tis time i had data i had airtime i had a rush hour voice that didnt expire but i lost airtime what is it that do i have to do to be treated like a customer</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have credited your number with the R6.00 airtime that was used to buy the Rush Hour Voice Bundle on 2016-07-22 at 19:50:21, reference number: ***. Please check your balance via *141*1#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have credited your number with the R6.00 airtime that was used to buy the Rush Hour Voice Bundle on 2016-07-22 at 19:50:21, reference number: ***. Please check your balance via *141*1#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
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